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1 reply

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xmasbaby0
Employee
July 12, 2019

You do not have to file in order to upgrade--why do you think that you do?  You are posting from online Live Basic--so you are already in an expensive version of the software.  What are you trying to upgrade to?  You can upgrade to Deluxe, Premier or Self-Employed.

 

And since you are already in a Live version you can get Live help:

 

You are posting from TurboTax Live.  You can arrange for the Live help you are paying the extra fee for with your questions from  5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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