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June 1, 2019
Solved

Why can't I use Deluxe? It's always worked in the past.

  • June 1, 2019
  • 1 reply
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Did TT remove schedule D from Deluxe
Best answer by mesquitebean

Are you using Online Deluxe?

The online Deluxe Edition cannot prepare Schedule D or Form 8949.   It also cannot prepare Schedule E, F, or a Schedule C with expenses.  It cannot enter a K-1.

The desktop editions (CD/download) can handle Schedule D and all the other usual forms.

If you started in Online Deluxe, we can tell you how to switch to the desktop version if you want.   Otherwise, if you stay in Online TurboTax, you'd need to upgrade to get Schedule D.

Online Premier can handle Sch. D and E, but not F or a C with expenses.

Online TT Self-Employed can handle all of the above.

1 reply

Employee
June 1, 2019

Are you using Online Deluxe?

The online Deluxe Edition cannot prepare Schedule D or Form 8949.   It also cannot prepare Schedule E, F, or a Schedule C with expenses.  It cannot enter a K-1.

The desktop editions (CD/download) can handle Schedule D and all the other usual forms.

If you started in Online Deluxe, we can tell you how to switch to the desktop version if you want.   Otherwise, if you stay in Online TurboTax, you'd need to upgrade to get Schedule D.

Online Premier can handle Sch. D and E, but not F or a C with expenses.

Online TT Self-Employed can handle all of the above.

March 21, 2025

I have always used the CD Deluxe version for several years (with Schedule D transactions), and never had a problem.  I never was made aware that I was using the "Desktop" version.   This year the CD Deluxe version was no longer available.   I was never informed that the download version was NOT THE SAME as the CD version.    So I ordered the download version.    WHY weren't customers informed of the shortcomings of this new version?     I think this is a major problem CAUSED by Turbo Tax (false advertising?)    Also I was never informed about being able to switch to the "Desktop" version.    I would gladly switch if it didn't come with DOUBLE BILLING, i.e. being forced to pay for both software versions, which then qualifies Intuit as guilty of scamming customers.   

CatinaT1
March 21, 2025

This FAQ is how to switch: How do I switch from TurboTax Online to TurboTax Desktop?

 

If you were charged twice you can call TurboTax Customer service or request a refund. 

 

Turbo Tax Customer Service 

How do I request a refund for my TurboTax product?

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