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April 15, 2025
Question

why cannot i confirm payment My Refund is 0 just need to file and it will not let me ?

  • April 15, 2025
  • 1 reply
  • 0 views
i keep hitting Confirm payment but nothing happens?

1 reply

SharonD007
April 15, 2025

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

 

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