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March 17, 2021
Question

Why cant i download my 2020 return i keep getting error or jut a email saying my 2020 tax return was accessed ?

  • March 17, 2021
  • 1 reply
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1 reply

March 18, 2021

What is the error message you are receiving when trying to download your return? Please see this help article for assistance with printing your return: How do I get a copy of a return I filed this year in TurboTax Online?

 

In regards to the email that your tax return was accessed - our system will automatically send you an email when your account has been logged into, or when a return is opened. If you logged into your TurboTax account and opened your return, then you accessed the information and therefore that is the reason for the email you received.
You can verify your account activity by following the steps in TurboTax FAQ: How can I check the activity in my TurboTax account?

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