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March 2, 2021
Question

Why cant i e-file? its saying that i cant enter a zip code on my state information worksheet.

  • March 2, 2021
  • 1 reply
  • 0 views
Im getting this every time i try to e-file "zip code should not be entered directly on the California information worksheet for electronic filing. you must complete the federal information worksheet." i have verified all the information on my federal information worksheet is correct and the zip codes match.

1 reply

March 6, 2021

Please double check your entries on the state return. The issue is within your state. 

 

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