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March 13, 2025
Question

Why cant i get any live help i paid yall more than h and r block would have charged. Yall suck

  • March 13, 2025
  • 1 reply
  • 0 views
Cant gwt no help

    1 reply

    Employee
    March 13, 2025

    Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number.. 

    Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

     

     

    Or....are you using one of the "Live" online versions with help from a tax expert?

    You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m6br7hns

     

     

     

    Or....are you using the desktop download software?

     

    LIVE ADVICE FOR USERS OF DESKTOP DOWNLOAD SOFTWARE

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/experts-advice/turbotax-desktop-live-tax-advice/L2nvxpA4W_US_en_US?uid=m4ga4r7u

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**