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January 31, 2020
Question

Why cant I get past review product when trying to file?

  • January 31, 2020
  • 1 reply
  • 0 views
Screen freezes at the end right when your filing?

1 reply

DonnaLO
Employee
January 31, 2020

Refreshing your browser and clearing out your cache and cookies may resolve the issue, the articles below will help.   After performing these steps log out of TurboTax and then back in.  If the issue still persists please try a different browser.

 

This one shows how to delete your cookies.   

https://ttlc.intuit.com/replies/3301745  

This one will help you clear your cache.  

https://ttlc.intuit.com/replies/3302272  

 

If you continue to have problems please contact Technical Support using this form: 

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