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February 4, 2021
Question

Why cant I select one of the options of payment on the "How would you like to pay for TurboTax?" screen?

  • February 4, 2021
  • 1 reply
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1 reply

Employee
February 4, 2021

You may have accidently selected to have your fees paid from your refund. If you did you will need to revisit that area first. Please see this TurboTax FAQ for more information: How do I remove Pay With My Refund fees in TurboTax Online and change my payment method?

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