Question

Why did I do all this and it states I owe $1800 then it says the W2 didn't load right and now $4300 when I changed nothing and I reviewed both W-2s were the same? Trust?

Forum|Forum|6 years ago
February 11, 2020
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TurboTax Self Employed Online

Employee

That reads as the defective W-2 import fouled up some internal calculations. You should clear the return and start over. Then enter the W-2 manually.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.