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April 16, 2025
Question

Why did I get an email saying I need to file my taxes when I already filed my taxes?

  • April 16, 2025
  • 2 replies
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    2 replies

    VolvoGirl
    Employee
    April 16, 2025

    That's common.  It's just the marketing dept.   You probably have another account.  How to view all your accounts
    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

    It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
    https://myturbotax.intuit.com/account-recovery/


    DawnC
    Employee
    April 16, 2025

    You might have multiple TurboTax accounts?  How many TurboTax Accounts do I have? 

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