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July 21, 2023
Question

Why did I get an email yesterday stating I had all my taxes when I had already filed them with y’all?

  • July 21, 2023
  • 1 reply
  • 0 views
Stating I had not finished and filed taxes yet but already filed we turbo tax?

1 reply

VolvoGirl
Employee
July 21, 2023

You probably have another account.  That's common.  Just ignore the email.  But you should double check your return was Accepted.  Did you get your refund?  Maybe you didn't finish filing or it rejected.

 

You can check your efile status here,
https://turbotax.intuit.com/tax-tools/efile-status-lookup


When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.


When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?