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February 12, 2020
Question

Why did I get charged $80 and it’s supposed to be FREE

  • February 12, 2020
  • 1 reply
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1 reply

EbonyL122824
February 12, 2020

It is possible that you may have added an add on that required an upgrade or that your tax situation required an upgrade to your account.

To see what you are being charged for please follow the instructions in the following FAQ.

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

If you have not yet filed your tax return, then proceed to follow the directions in the FAQ below to remove all unwanted add ons.  

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

There is an additional charge for state taxes with all products, except Free Edition. https://turbotax.intuit.com/personal-taxes/online/

 

Also, if you elect to pay your TurboTax fees with your refund, there is a fee for that as well.

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889

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