Skip to main content
March 17, 2020
Question

Why did my returns disappear after I printed copies and then went through E-file routine?

  • March 17, 2020
  • 1 reply
  • 0 views
I saw that I was not being asked to pay the $25 fee so I went to file and clicked save and all my work disappeared with out being saved.

1 reply

Employee
March 17, 2020

When you enter information into TurboTax the information saves automatically. Please make sure you are logged with the correct USER ID in your TurboTax account that you used to file your tax return.

Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/00/25553

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"