Question

Why did they reject me

Forum|Forum|5 years ago
February 22, 2021
2 replies
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No text available

S

SweetieJean

Employee

What is the rejection message/code?

J

jd2827

I was rejected how do I find rejection code? I need to fix this asap

DoninGA

Employee

@jd2827 wrote:

I was rejected how do I find rejection code? I need to fix this asap

The rejection code and message will be on the TurboTax email that was sent to you when the IRS rejected the federal tax return. Look in your email account folders for the TurboTax email.

Cass0317

An e-file rejection just means that some things on your return don't match the IRS database.

If you received an ACTION NEEDED! email from turbotax@intuit.com, it'll give you a brief explanation of your reject and how to update it. You can also do this:

Sign in to your TurboTax account and select Fix my return to see your reject code and explanation.
Follow any “fix it” instructions to update the info causing the reject.
Select File in the left-hand menu to refile your return, either e-file or file by mail.

Note: Not all rejections have explicit instructions to fix them. If you aren't guided to a solution, search for the item causing your rejection and go to that section. You might also be able to find your rejection in the below list of common IRS rejects.

Common IRS rejections

Please see the TurboTax FAQ's below for additional help:

How do I fix a rejected return?

How do I fix a rejected return?(0:52)