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Why did turbo tax take my money and say they were doing my tax return and not file my return? what the [profanity} is this fraud , im bout to report to police

Forum|Forum|7 years ago
June 5, 2019
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TurboTax Deluxe Online

Best answer by xmasbaby0

Calm down. What tax year are you referring to? Just paying the TurboTax fees does not file your tax return. You have to actually go all the way through the FILE section and click a big orange button that says "Transmit Return Now." If you did not do that, your return was not filed. Or if you filed it and it was rejected, then you need to follow up by fixing it and re-sending it. What really happened?

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xmasbaby0Answer

Employee

Calm down. What tax year are you referring to? Just paying the TurboTax fees does not file your tax return. You have to actually go all the way through the FILE section and click a big orange button that says "Transmit Return Now." If you did not do that, your return was not filed. Or if you filed it and it was rejected, then you need to follow up by fixing it and re-sending it. What really happened?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**