Why did TurboTax desktop delete my retun after days of incremental preparation and saving?

Forum|Forum|2 years ago
February 21, 2024
1 reply
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Attempted $20 credit card payment for Mich return. Clicked on 'Credit card'. TT atempted to save before going to CC com. (I guess). Then said, can't do this. 'Unplug machinev (or device)." I closed TT desktop. Restart showed NO return. Searched for file. Not there. Says start over. Or go online. What do I do? I've been using TT desktop for nearly 40 years.

TurboTax Online

Best answer by SteamTrain

.....that's unusual....make sure you are/aren't saving your file on a cloud drive...it might be in there instead.

...or USB connected of computer drive??

Desktop TTX creates a Temp file that begins with a "~", which saves most of your data as you go along, jsut in case your computer crashes. That should be there.

SteamTrainAnswer

Employee

.....that's unusual....make sure you are/aren't saving your file on a cloud drive...it might be in there instead.

...or USB connected of computer drive??

Desktop TTX creates a Temp file that begins with a "~", which saves most of your data as you go along, jsut in case your computer crashes. That should be there.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*