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February 16, 2022
Question

Why did Turbotax not give me the option of choosing my package? It automatically signed me up for the $120 package and it wont let me change it.

  • February 16, 2022
  • 1 reply
  • 0 views
I've already tried clearing my account and starting over but it still didn't give me the option

1 reply

DoninGA
Employee
February 16, 2022

See this TurboTax support FAQ for how to remove the Live edition - https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312