Skip to main content
January 28, 2020
Question

Why do I have to pay a refund $40 fee even though I’m getting the deluxe package at no cost since I’m military?

  • January 28, 2020
  • 1 reply
  • 0 views
No text available

1 reply

January 28, 2020

Please be aware that the military discount is only for enlisted active duty military and reserve personnel.

 

There are two places where you might indicate that you are military active duty: 

  • The first is in the "My Info" section after you enter your name and occupation. You can click on "My Info" on the left and click on "Edit" next to your name.
  • The second is on the screen right after you enter your W-2, on the "Do any of these uncommon situations apply to this W-2?" screen, you can check the active-duty military box for the W-2.
**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"