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February 2, 2020
Question

Why do I keep getting emails from TurboTax saying my federal and state was accepted but the irs page I can not even pull up anything on my return

  • February 2, 2020
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1 reply

CassLO
February 8, 2020

When checking on the status of your refund at the IRS Where's My Refund (WMR) site, you may get the message: We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS.

Please see the TurboTax help topics below for more information:

Why is there no record of my return at Where's My Refund (WMR)?

When will I get my IRS tax refund?

 

Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. Also if you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees.

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