Why does “get my payment” say “not enough information” or “I’m not eligible” when all my information is the same I haven’t changed my name-moved or have a diff

Your stimulus check should have been deposited to the bank account you used when you filed your 2019 tax return, or you should have received a check in the mail. If you do not receive it by the time you prepare your tax return this year, you can account for that on your 2020 tax return and it will be used to reduce your tax for this year, and any balance left over will be refunded to you.

When you prepare your tax return for 2020 in TurboTax, you will be prompted to enter how much you received for your stimulus and then the program will calculate the amount of stimulus due you based on your income, number of dependents and payments already received. If any additional stimulus is due you, it will be used to reduce your 2020 income tax liability, and the balance will be refunded to you.

You will see the options when you are done entering your tax information and proceed to the review process.

You can file a tax return in 2020 to get your stimulus check, even if you aren't required to otherwise.