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February 4, 2020
Question

Why does it keep rejecting my return when I efile saying that I have incorrect dependent information? I’ve verified in person and over the phone with SSA that its correct

  • February 4, 2020
  • 1 reply
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1 reply

CatinaT1
February 4, 2020

Persons on a tax return are verified against what is on file with Social Security.  Sometime people have two middle names or two last names.  You can try a different combination if this is the case.  Sometimes Social Security may only use one of the last names or may think part of the middle name is part of a last name.  Also verify you are using the right social security number and the correct date of birth.

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Unfortunately, your only option may be to print and mail in your return. 

 

This article will give you instruction on how to print and mail your return.

 

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