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V
vantarahuss
July 10, 2019
Question

Why does it say I currently have plus but it won't let me download my 2017 return?

  • July 10, 2019
  • 1 reply
  • 0 views
No text available

1 reply

M
mesquitebean
Employee
July 10, 2019

What's the story on your 2018 return?  Has it already been filed, or is it still in preparation?

Are the 2018 and 2017 returns in the SAME account?

Have you actually paid for PLUS (19.99) with credit/debit card?   If not, we can tell you the specific steps to pay.

If you have already paid for PLUS with credit/debit card, we can suggest what to do to get the 2017 return.

V
vantarahussAuthor
July 10, 2019

2018 return is filed and completed. Same for the 2017. Yes they're both on this same account. I have my credit card on my account but I don't think it charged me but it won't let me go back in to pay. 

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