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May 5, 2020

we can't see your return.   you owe if your tax bill is more than your withholding and estimated tax payments.  for more info

You are asking from TT Live, for which you paid extra. Please contact a rep.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live