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April 1, 2024
Question

Why does my account have my daughter's name when I try to file my taxes?

  • April 1, 2024
  • 1 reply
  • 0 views
When I log into my account, my daughter's tax information is displayed.

1 reply

Employee
April 1, 2024

Sounds like you and your daughter used the same account, or you are in the wrong account.

 

Who used the account for 2022?

 

 

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

 

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account Recovery

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

 

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**