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Employee
June 5, 2019
Solved

WHY DOES MY ACCOUNT SETTINGS SHOW BILLING N SHIPPING CD/DOWNLOAD

  • June 5, 2019
  • 1 reply
  • 0 views
When accessing My Account Settings it has listed my name/address/ etc information. below that it shows  Billing and Shipping.......Turbo Tax CD/Download.. I d0 not do Turbo Tax using a CD/DOWNLOAD. I do my Turbo Tax "Online" . Why is Turbo Tax CD/DOWNLOAD shown on my account?
Best answer by AnthonyC

It shows that for everyone.  That section doesn't reflect the actual product you are currently using.  Its for updating billing and shipping information.  The edit button for that item takes you to your account details for billing and shipping information, which you would want to make sure is up to date if you ever needed to order CD/Download products (this year or prior years). 

1 reply

AnthonyCAnswer
Employee
June 5, 2019

It shows that for everyone.  That section doesn't reflect the actual product you are currently using.  Its for updating billing and shipping information.  The edit button for that item takes you to your account details for billing and shipping information, which you would want to make sure is up to date if you ever needed to order CD/Download products (this year or prior years).