Why does my printed Federal tax form to mail show on line 34 and 35a, a return amount of $6,200, but the Intuit on-line Welcome page states $8,543.00

Forum|Forum|1 year ago
April 2, 2025
2 replies
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TurboTax Deluxe Online

VolvoGirl

Employee

It could be adding a state refund and showing both combined.

LindaS5247

Line 34, 35a of your federal income tax return 1040 is your refund amount. I am not sure why your welcome page would display a different amount. Is it showing your refund as $8543? Did you go out and back in? It may be that your refund amount had not yet been adjusted for something you entered. Sometimes there's a delay. Or as VolvoGirl mentions above, it may be a combination of your state and federal refunds. Have you tried adding them together to see if that is the amount?

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wabenoflyerAuthor

Linda:

Thank you for the response.

I went back and checked everything and used the review function again. No issues found. Printed form to mail lists Federal refund return as $6,200.00. State refund as $0.00.

Online web page still showing.

Federal $8,543 Ready to mail 01/30/2025

State IL $0 due Ready to mail 01/30/2025

David

AmyC

Employee

Sometimes a piece of data will get stuck. If your forms are correct, they are good to mail. If you want to do some troubleshooting:

Online version:

Delete the form/ worksheet- if possible, see How to Delete
Log out of your return and try one or more of the following:
- Don't use Internet Explorer.
- Clear cache and cookies,
- Sign in using a different browser.
- Sign in using a different device.
Log back into your return.
- Enter the information again.