Solved
Why does the form keep telling me I am not eligible to file because of tax return or something. But they can help me mail it, but it will not continue.
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If you’re not being allowed to e-file, it’s hard to tell what’s going on without knowing what message you received. However, see the TurboTax Help article Why can't I e-file my return? for possible reasons you’re not being allowed to e-file.
There are certain forms that the IRS can't accept via e-file submission.
Only the forms shown in the Tax year 2023 accepted forms and schedules for individual tax returns and extensions spreadsheet on the IRS' Tax year 2023 Modernized e-File schema and business rules for individual tax returns and extensions page can be filed electronically.
If the issue isn’t not being allowed to e-file, please provide more information.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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