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January 24, 2020
Question

Why does turbo tax say I didn’t file with them when I know I filed ?

  • January 24, 2020
  • 1 reply
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1 reply

Employee
January 24, 2020

First please make sure you are logged with the correct USER ID in your TurboTax account. Please see this TurboTax FAQ for more information:

https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/00/25553

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