Skip to main content
May 19, 2021
Question

Why doesn't my AGI from 2019 not match IRS amount?? And why am I asking this when I had to pay $150.00 to file with the FREE turbotax offer??

  • May 19, 2021
  • 1 reply
  • 0 views
Can you answer question,  why does my 2019 AGI not match IRS amount?

1 reply

macuser_22
Employee
May 19, 2021

See this TurboTax FAQ on how to find your AGI

https://ttlc.intuit.com/replies/3301618


You can get free 2019 tax transcript from the IRS

https://www.irs.gov/individuals/get-transcript

If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.

If you filed an amended return use the AGI on the first filed tax return.

If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.

Also see: https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

https://www.forbes.com/sites/howardgleckman/2021/04/26/are-irs-security-tools-blocking-millions-of-people-from-filing-electronically/?sh=529e1d891a76



**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
fanfare
Employee
May 19, 2021

others have reported here that you will have more success with a different tax software provider

when you e-File with your correct AGI amount.