Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
K
karenr1011
May 17, 2020
Question

Why doesn't my order reflect the $10 Fidelity discount off the Deluxe product?

  • May 17, 2020
  • 1 reply
  • 0 views
I signed up through the fidelity website. When I first started it showed that the Deluxe product would be $50 vs $60. Now that I am checking out it states I owe $60.

1 reply

SteamTrain
SteamTrain
Employee
May 17, 2020

You may have lost the discount cookie.

 

1)  Log out of TTX entirely

2) Go to the Fidelity site and re-enter TTX from their entry point  ("Get TurboTax now....."   ) 

https://www.fidelity.com/tax-information/turbotax-discount/overview

 

3) When it redirects you to the TTX page, go to the main Sign In box there with your current username/pwd

 

That should do it.....if it doesn't, maybe you have some type of cookie blocker on your device

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification