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June 1, 2019
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Why have I not received a download for 2016 Deluxe, paid for on 1/27/2017?

  • June 1, 2019
  • 1 reply
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    Best answer by AmandaM

    Please contact a live agent directly. Once your purchase has been confirmed, an agent will be able to assist you with your download.

    Turbotax uses different phone numbers depending on which department will best assist you.

    Please use the steps below to best determine which number will suit your needs.

    https://ttlc.intuit.com/replies/3300041

    1 reply

    AmandaMAnswer
    June 1, 2019

    Please contact a live agent directly. Once your purchase has been confirmed, an agent will be able to assist you with your download.

    Turbotax uses different phone numbers depending on which department will best assist you.

    Please use the steps below to best determine which number will suit your needs.

    https://ttlc.intuit.com/replies/3300041