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January 23, 2021
Question

Why have I still not received my stimulus payment from Turbo Tax?

  • January 23, 2021
  • 1 reply
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    1 reply

    AmyC
    Employee
    January 23, 2021

    The IRS issued the stimulus payments. Please see: Is My Second Stimulus Check on the way? and the IRS stimulus website.

     

    If for some reason you do not receive your stimulus, you can have it added to your refund. The IRS does not begin accepting returns until February 12 so all stimulus should have been received by then.

     

    Please wait until you are certain there is no second payment, on or after February 12, then you can follow these steps, if necessary. 

     

    After you have entered your tax information and are ready for the Federal Review, stimulus will be the first question.

    • If you are trying to trigger it: 
      1. go to Other Situations
      2. click Done. 
      3. The next question will ask about payments received.

    The program will determine the missing amount and add it to your refund.

     

    When you file your return, you're really submitting it to the IRS for processing. The IRS will process your credit as part of their overall tax return filing process. This includes cross-checking the total stimulus amount you entered with their records to make sure the numbers match. If there are inconsistencies, it could create delays and result in you having to file an amended return.

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