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Employee
February 6, 2021

You are posting from online Premier Live which provides live help from a CPA.   Did you upgrade to that without noticing?   Did you use the live help?

 

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

Did you register, pay or e-file already?  If not you can clear and start over,

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

 

 

 

Or.....

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $39,000 or less, or $72,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $40  State software $40

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**