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February 5, 2021
Question

Why is it asking me to upgrade and pay $40

  • February 5, 2021
  • 1 reply
  • 0 views
a refund of 498 and I have been asked to upgrade and pay, WHY?

1 reply

February 5, 2021

Once you attempt to enter information that is not supported by the Free Edition of Turbo Tax, the system will prompt you to upgrade to the most suitable version. The  product guide below details the various options; you may click on the  blue links within the FAQ to learn more about each version and the tax situation it supports.

 

Turbo Tax Versions

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March 4, 2021

i try to do electronic file but I can't because the system ask me for $40 or I can't complete it .