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Why is it mkaing me pay $39 ot file my state taxes? I've been using turbotax for 5 years and have never had to pay for this.

Forum|Forum|3 years ago
January 12, 2023
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TurboTax Deluxe Online

Best answer by Anonymous_

$39 is the price for a state return when you file with one of the online versions.

If you had used a desktop (installed on a computer) version in past years, it is likely that program came with one free state return.

A

Anonymous_Answer

Employee

$39 is the price for a state return when you file with one of the online versions.

If you had used a desktop (installed on a computer) version in past years, it is likely that program came with one free state return.

Critter-3

The Deluxe version you are posting from as a fee to prepare the federal return and another for the state ... see the pricing here : https://turbotax.intuit.com/personal-taxes/online/

Critter-3

See this TurboTax support FAQ for removing fees - https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/01/26051

OR –

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the online tax return. Click on Clear & Start Over.

OR –

If you are eligible you can use the IRS Free File Program which is free to file both a federal and state tax return.

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

X

xmasbaby0

Employee

Or---did you buy the CD/download and mess up and use the online software by mistake?

We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Employee

Did you use the Free Edition in the past? State is currently 39.99 in Deluxe and above. See the prices here, click on State Additional under the federal price.

https://turbotax.intuit.com/personal-taxes/online/

And if you used the Desktop program before you got 1 free state PROGRAM download. Then each state return is $20 to efile.