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April 20, 2020
Question

Why is it showing deluxe it’s suppose to be free edition

  • April 20, 2020
  • 2 replies
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2 replies

VolvoGirl
Employee
April 20, 2020

There are 2 free versions. In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

To qualify for the Free File website  you just need to meet one of these 3 things
AGI $36,000 or less
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website. Try signing in at the top right
https://freefile.intuit.com/

RobertG
April 20, 2020

VolvoGirl is correct, but I want to add this; the TurboTax free edition does not cover all forms and tax situations.

 

You may have been upgraded to deluxe because the free edition does not include a form you need.

 

To see what forms are covered by the TurboTax Free Edition see: Commonly Filed Tax Forms and Schedules 

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