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January 22, 2023
Question

Why is the refund monitor not showing up on the screen?

  • January 22, 2023
  • 1 reply
  • 0 views
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1 reply

rjs
Employee
January 22, 2023

Is there a > symbol at the top left where the refund monitor should be? If so, click that > symbol and the refund monitor should then appear.


Do you have "RaceMode" at the top where the refund monitor should be? Click the toggle next to RaceMode, or click Review on the right, to get rid of RaceMode and see the refund monitor.


There seems to be a bug that makes the refund monitor disappear in Self-Employed. Clicking Review in the black navigation bar on the left should make the refund monitor appear. The problem has been reported.