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D
dsterman
February 9, 2024
Question

Why is the website locking up with the circle of doom after i click on direct deposit for my refund? It happens across three browsers on three computers.

  • February 9, 2024
  • 1 reply
  • 0 views
I've let it go through three cycles of the "are you still there" message.  I've paid, but I can't get past how to get my refund to actually filing my taxes.  It's happened for three days in a row.  I've cleared cache, cookies, rebooted...

1 reply

CatinaT1
CatinaT1
February 9, 2024

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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