Question

Why is there trouble processing my billing information

Forum|Forum|4 years ago
February 23, 2022
2 replies
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why is there trouble processing my billing information

TurboTax Deluxe Online

Here's a fix I found from the forums that worked for me:

Enter "123 Main St" as your billing street address for the card. Keep the city, state, zip the exact same as your own. Click submit and it should go through! Worked for me a few minutes ago and I am still amazed that this was the actual solution.

E

enes69

worked for me today.. was going krazzee trying to figure out problem.

LindaS5247

It is recommended that you first log out of your TurboTax Online and delete your cookies.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?

If the issue persists, please try using a different browser.

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LenaH

It is recommended that you first log out of your TurboTax Online and delete your cookies.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?

If the issue persists, please try using a different browser.

@mimialind

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"