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March 4, 2020
Question

Why is this app saying I’m receiving nothing back when I was told I would be receiving $699 back

  • March 4, 2020
  • 1 reply
  • 0 views
I was also never sent a update on when I might receive the money

1 reply

ReginaM
March 6, 2020

If you have already filed your return, your refund meter may reset to $0.

 

This can happen if:

  • You made additional changes to your tax return after you already filed.
  • You started amending your return (this resets your Refund Meter to 0).
  • TurboTax was updated after you filed.
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