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February 6, 2020
Question

Why is this not free it's charging me $40 3 times

  • February 6, 2020
  • 1 reply
  • 0 views
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1 reply

VolvoGirl
Employee
February 6, 2020

You have upgraded to Deluxe.

Deluxe is currently $40 (price usually goes up on March 1)

State is also a separate 40 in all versions above the Free Edition

If you select to have the fees deducted from your refund there is an EXTRA 39.99 Refund Processing Service charge (44.99 for California).

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

How to remove the Pay with Refund charge

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051