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January 27, 2025
Question

Why is Turbotax 2024 not updating?

  • January 27, 2025
  • 1 reply
  • 0 views
How can i get Turbotax 2024 premier update

    1 reply

    February 3, 2025

    If you're having trouble updating your TurboTax 2024 for Windows Individual software using the Online > Check for Updates method, here are instructions for how you can get the latest federal program update:

     

    1. Close TurboTax and all other programs except this browser window.
    2. Select this link to download the 319 MB update.
    3. Save the update file to your Windows desktop.
    4. Double-click the update file w_perrelsuperpatchIS_ttax_2024.exe on your desktop to install the manual update.

    Here's more detailed info on how to Manually Update TurboTax Desktop.

     

     

    February 16, 2025

    TurboTax Premier 2024 is not updating and the STATE will not download.  On the below dates with the minutes I have spent a total of 6 hours being put through the ringer, uninstalled and reinstalled TurboTax Premier 2024 at least 7 times, disabled Norton 360, tried to manually do updates and the final response was they didn't know what to do and I needed to install on another computer, like I have a 2nd computer.  They had no other answer.  What kind of support is this? When does technical support come to my aid? And yes I did the following to no avail: update file w_perrelsuperpatchIS_ttax_2024.exe on your desktop to install the manual update.

    1 hour    2/13/2025

    45 minutes   2/14/2024

    1 hour 15 minutes    2/16/2025

    3 hours 6 minutes    2/16/2025

    uninstalled and reinstalled Turbotax Premier 2024 at least 7 times

    disabled Norton 360 

    tried to manually do updates

    update file w_perrelsuperpatchIS_ttax_2024.exe on your desktop to install the manual update.

     

    CatinaT1
    February 17, 2025
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