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March 9, 2020
Question

Why is TurboTax inisting that I upgrade to Delux?

  • March 9, 2020
  • 1 reply
  • 0 views

I'm being told that I have to update to Turbo Tax Delux and I don't want to. I went through my entire taxes twice only to be told that I need to upgrade? That is so shady and it's a shame we don't have consumer protections against this at this time. I do NOT want to upgrade to Delux. Am I able to move forward with Turbo Tax without doing this?

1 reply

VolvoGirl
Employee
March 9, 2020

In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

To go back to the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

OR There is also The Turbo Tax Free File program which is free for federal and state.  And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE,  etc.

To qualify for the Free File website  you just need to meet one of these 3 things
AGI $36,000 or less
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)

In order to use the Free File program, you have to start it at a special website. Click on the Orange button I Qualify, Let's get Started
https://freefile.intuit.com/