Why isn’t my 2018 tax form in my account?

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Once you've confirmed your return has been accepted, you can begin to track your refund. The IRS issues most refunds in less than 21 days, although some require additional time. Please see below for more information on tracking your refund: https://ttlc.intuit.com/replies/5340655

If it's been longer than 21 days since you filed your return, consider contacting the IRS directly to inquire about the status of your tax return.  You will find the contact number listed in the TurboTax FAQ below:  https://ttlc.intuit.com/replies/3302084

If it’s been

·         21 days or more since you e-filed

·         6 weeks or more since you mailed your return

·         Or if the IRS’s Where's My Refund page tells you to contact them

Then the IRS asks that you call them at these numbers

·         For individuals: 800-829-1040

·         For businesses: 800-829-4933

·         For those with hearing impairments: TTY/TDD 800-829-4059