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February 15, 2021
Question

Why it keep saying my 2019 annual gross income is not matching what Irs got ?

  • February 15, 2021
  • 2 replies
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2 replies

RayW7
February 15, 2021

Your prior year Adjusted Gross Income (AGI) can be found by looking at your 2019 Form 1040, page 2, Line 7. 

 

If you filed with TurboTax in 2020 (for your 2019 tax return), your prior year AGI should automatically pull over. 

 

If you did not file a tax return for 2018, you should enter $0 for the prior year AGI. 

 

If either of the above is not available to you, you also have the option of requesting a transcript from the IRS or requesting an entire copy of your 2018 Tax return using Form 4506 - "Request For Copy of Tax Return" by clicking on the following links:

Request a Copy of My Tax Transcript

Request a Copy of My Tax Return

 

If you have verified your AGI as being correct here are  few possible other reasons why you’re still getting an e-file reject. 

 

If you:

  • Filed late last year after mid-November or your return was processed after that time—try entering 0. 

  • Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 

  • Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 

  • Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you). 

If you still are unable to e-file then you should consider filing by mail.  Returns that are rejected for AGI issues when e-filed generally will be accepted when mailed.

VolvoGirl
Employee
February 15, 2021

When did you file 2019? If it was late in the year or you mailed it, try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197