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February 14, 2020
Question

Why my mailing address is it not working? i follow all the steps for a foreign country and it's still not working

  • February 14, 2020
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February 14, 2020

Just to verify you are trying to enter your foreign mailing address under "my Info" and it won't let you enter the foreign address in the fields?

 

  1. Login to your TurboTax Account 
  2. Click "My Info" from the left side of your screen
  3. Please scroll down to “Mailing address”  and click "Edit"
  4. Select "Foreign Country" as the "Type of mailing address"

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March 4, 2020

I was able to add a foreign address, however, when I try to e-file my taxes it keeps saying that Im missing the state and zip code. It wont let me file unless I type a US address.

March 5, 2020

Please try the following:

 

1) go back to the MY INFO section and change the address to the same one the US credit card is registered to 

2) complete the FILE tab long enough to pay the TT fees 

3) return to the address section of the MY INFO tab and put the actual foreign address back 

4) complete the FILE tab again all the way until you can transmit the return. 

 

 

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