Question

Why pay for a service to speak to a live person yet you can't get anything but this community chat room?

Forum|Forum|5 years ago
January 26, 2021
1 reply
0 views

No text available

Employee

We cannot tell from your post what software you are using since you are not posting here from within the software. If you are paying for Live help then you need to make your request for that help from within your return.

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-get-turbotax-live/00/27305

You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday- Friday

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**