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Why was I billed for my state tax preparation but it was not submitted to the state?

Forum|Forum|7 years ago
June 3, 2019
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Best answer by xmasbaby0

Paying the fee for preparing your state does not e-file it. You have to go all the way through the FILE section and e-file it, or print it, sign it, and mail it yourself. Or if it was rejected when you e-filed it, you have to mail it. E-filing for 2016 is permanently closed. So if your state return for 2016 was not filed, you now have to print it and mail it.

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

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xmasbaby0Answer

Employee

Paying the fee for preparing your state does not e-file it. You have to go all the way through the FILE section and e-file it, or print it, sign it, and mail it yourself. Or if it was rejected when you e-filed it, you have to mail it. E-filing for 2016 is permanently closed. So if your state return for 2016 was not filed, you now have to print it and mail it.

To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Employee

You can check if it rejected, check the status of your return here
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp</a>

And the fee is to only to prepare the return, whether you efile OR print and mail it.