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June 6, 2019
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Why was my refund amount less than what turbotax is saying

  • June 6, 2019
  • 1 reply
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My refund amount is less than what my turbotax is saying why is that?
Best answer by CarolynB

One possibility is that you used the Refund Processing Service to pay your TurboTax Online fees. If you did, your TurboTax fee plus the additional processing fee is deducted from your federal tax refund.

Another possibility is that your refund was reduced by the government, either to correct a calculation error or through a refund offset. The IRS Where's My Refund tool will contain a disclaimer if your refund may have been offset. You'll get an explanatory letter from the government if your refund differs from what was on your filed return. 

1 reply

CarolynBAnswer
June 6, 2019

One possibility is that you used the Refund Processing Service to pay your TurboTax Online fees. If you did, your TurboTax fee plus the additional processing fee is deducted from your federal tax refund.

Another possibility is that your refund was reduced by the government, either to correct a calculation error or through a refund offset. The IRS Where's My Refund tool will contain a disclaimer if your refund may have been offset. You'll get an explanatory letter from the government if your refund differs from what was on your filed return.