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February 7, 2020
Question

Why wasn't the free version of TurboTax offered to me if I qualified? The only options that showed were the paid version. In addition, I ended up paying $80 for Deluxe!

  • February 7, 2020
  • 1 reply
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Employee
February 7, 2020

TurboTax Free Edition is an online-only product that supports simple tax returns that can be filed on Form 1040 without any attached schedules. Please click Is TurboTax Free Edition right for me? to learn more.

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